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Topic: Young Sherlock Holmes

Kimiakane

Standard Userer

I tried to order my copy of this special CD today and learned a very hard lesson in this business of the great American commerce of CD producer/retailers. I was told they still have copies of this CD in stock, but I was only allowed to buy one if I had pre-ordered (which makes sense) or if I was one of their "regular big customers" and that is what really upset me. I then asked if they were going to produce more since it was obviously so popular that they sold out immediately and was told "no" on that one too. I then asked if they were allowing people to buy more than one copy per person and was told that it depended on the account. Instead of permitting the collectors in this hobby to buy a CD for their personal pleasure, they allow certain individuals to purchase multiple copies and of course we can now see those people attempting to prey on us by trying to get more than $40 (an expensive price even at that) for this item. It really makes one think about the kind of people are involved in this hobby and I find it very destructive to the collectors' interests.the very unhappy filmscore gal,
Galina
posted 02-27-2002 08:37 PM PT (US) 
Beatty

Standard Userer

Don't take it personally. As a promo, this CD has a very specific intended audience. The intended audience is not the fans but the professionals that can bring Bruce Broughton work.Others that are likely to get such a desired item are those closest to the producers. It has been mentioned elsewhere that this situation is extremely painful for them because they have to disappoint so many.
Some were set aside for sale, and as you mentioned, the laws of supply and demand are paramount.
This is the reason that I never look at these as collector's items because it does not directly serve the interest of appreciating the music. The exigencies of business have not done well by this particular title, but those are the breaks.
posted 02-27-2002 08:46 PM PT (US) 
Bond1965

Standard Userer

quote:
Originally posted by Kimiakane:
I tried to order my copy of this special CD today and learned a very hard lesson in this business of the great American commerce of CD producer/retailers. I was told they still have copies of this CD in stock, but I was only allowed to buy one if I had pre-ordered (which makes sense) or if I was one of their "regular big customers" and that is what really upset me. I then asked if they were going to produce more since it was obviously so popular that they sold out immediately and was told "no" on that one too. I then asked if they were allowing people to buy more than one copy per person and was told that it depended on the account. Instead of permitting the collectors in this hobby to buy a CD for their personal pleasure, they allow certain individuals to purchase multiple copies and of course we can now see those people attempting to prey on us by trying to get more than $40 (an expensive price even at that) for this item. It really makes one think about the kind of people are involved in this hobby and I find it very destructive to the collectors' interests.the very unhappy filmscore gal,
Galina
I hear your pain. Doesn't look like I'll be getting my copy either. I tried to order one but by the time I found out how limited it was going to be they were unable to supply me with one.And they wonder why people bootleg these things?
By the way...I totally understand the reasoning for the limited nature of the disc, I just find the greediness and hording really unfortunate for those of us who just enjoy the music.
(Reminding me of my Saturday spent in line at CostCo while the fanboys had 20 CDs to be signed.)
James Carrocino
posted 02-27-2002 08:49 PM PT (US) 
John Prytz
Standard Userer

quote:
Originally posted by Kimiakane:
I tried to order my copy of this special CD today and learned a very hard lesson in this business of the great American commerce of CD producer/retailers.Dare I say it Kimiakane, but it's not just the "American commerce" system. Free enterprise/law of supply and demand is also the main backbone of the Canadian way of business, and the British, and the German, Japanese, Italian, Australian, New Zealand, etc., etc., etc. I'd hate you to think that only Americans do business that way. I'm Australian, and so too is this a fact of life "Down Under"! I'm not always happy with the system, but....
Look on the bright side, you still have $40 to spend on something else. I'm sure if you comb the vaults of an Intrada, Screen Archives Entertainment, MovieMusic Dot Com, CAM (Itay), Intermezzo (Italy), Ark Square (Japan), Silva (UK) or Silva America, or even just pop on down to your local music shop, you'll find lots of other soundtrack goodies to comfort you in the meantime! I didn't get "YSH" either, but rather than cry into my beer, I made sure I got $40 worth of other highly desirable stuff!
posted 02-27-2002 09:22 PM PT (US) 
Wedge

Standard Userer

It sounds like Intrada is giving regular, reliable, repeat customers first crack at a PROMOTIONAL item. There's absolutely nothing wrong with that. Remember, YSH is not a commercial release. "Fair" doesn't enter into the picture. They would have been entirely justified ONLY offering YSH to their regular customers. Account seniority could have very well been the determining factor ... and that would have been fine. When you have a limited number of items that you know will be sold, you might as well cater to your best customers ... customers who have been major supporters of the label, and indirectly helped the item be produced in the first place!To their credit, Intrada DID set aside a certain number of promos for ANYONE to purchase on a first-come-first-serve basis. I'm sorry you weren't among the first. It's a bummer. It's disappointing. And I really do sympathize with you. But I've said it on the FSM board and I'll say it again here ... it's wrong to suggest Intrada has done anything unethical. They haven't.
posted 02-27-2002 09:24 PM PT (US) 
JEC
Standard Userer

The real outrage should be directed at the clodpates at Paramount who wouldn't license the rights for a legitimate release. By the way, did anyone notice that they shut down the auctions for YSH on Ebay -- both the boot and the Intrada promo?[Message edited by JEC on 02-27-2002]
posted 02-27-2002 11:18 PM PT (US) 
JJH

Standard Userer

Because promos and boots of ANY kind aren't supposed to be sold on eBay per their rules.
all I can say Galina is that I'm sorry you waited so long to order a CD announced quite awhile ago.posted 02-27-2002 11:23 PM PT (US) 
jonathan_little

Standard Userer

Oh happy day![Message edited by jonathan_little on 02-28-2002]
posted 02-27-2002 11:44 PM PT (US) 
Beatty

Standard Userer

Cut Intrada some slack. It sounds like they were up front to Galina about the situation. It's not their idea to only be able to print 3,000.Yes, their web presence isn't as slick as it could be, but that may be because they chose to point resources at producing CDs. Having to use e-mail to order is a pretty poor reason not to order from them.
posted 02-28-2002 12:01 AM PT (US) 
BMikeJ

Standard Userer

quote:
Originally posted by jonathan_little:
I'm not sure who thought this policy up over at Intrada, but in this day and age of a fairly good sized online film score fan base and the fast dissemination of information, it's not a real good thing to piss off your customers, no matter how "big" they are.I appreciate you letting us know about this. It will influence my future buying habits at Intrada. I already don't purchase from them very often because of their extremely lame form-to-email ordering system and this crap you experienced will make doing business with them even more undesirable from my view.
For a guy who doesn't want to waste his keystrokes, you sure do waste a lot of keystrokes. It's a very simple situation. This thing was produced for the composer in limited quantities. Probably a run of a thousand. Assume half went to the composer for its intended audience. The other half they took preorders on. They presold most of those. If you think about it, we're lucky there were any to sell at all. I'm not happy that I can't satisfy all of our customers on this title but I'm not going to attack Intrada on a public forum about it. When I look at all of the discs they've released, they've done just fine by me over the years. Don't like their ordering system? Fine, pick up the phone. Only nice, well-informed people will answer your call. You won't get that at your local music store.
posted 02-28-2002 12:26 AM PT (US) 
El Cid
Standard Userer

quote:
Originally posted by Beatty:
Cut Intrada some slack. It sounds like they were up front to Galina about the situation. It's not their idea to only be able to print 3,000.I think you have Intrada confused with FSM.
posted 02-28-2002 12:40 AM PT (US) 
SPQR

Standard Userer

If one lesson is to be learned, it this:If you hear about something coming down the pike that has always been in high demand and is being produced in very small numbers, it's probably not a good idea to sit on your hands and watch the clouds float by.
As for moaning about the opportunistic nature of the capitalist system. Well, you'd probably get more bang for your buck flogging a dead horse. It's the nature of the beast...get over it.
posted 02-28-2002 01:28 AM PT (US) 
Jeron

Standard Userer

I've never recieved anything but great service from Intrada. It's wonderful to think that when you call, the owner of the company, Doug Fake, is usually there to answer and take your order personally. He's one of the nicest, most mild mannered people I've ever had the pleasure of speaking to. The guys over at Intrada are all just like us: lovers of film music - but as Wedge and Mike said, there simply weren't enough YSH discs to go around. It makes perfect business sense for them to have reserved an amount for regular and loyal customers... but in the end, no one should be up in arms or sour about this. The discs were produced for Bruce. Their purpose? To promote his career. I think the fact that Intrada has gone out of its way to put together such a great set for Bruce is in and of itself something to celebrate! Hopefully industry people will begin to realize the talent they're missing out on. Stay focused on the bigger picture, folks... really.[Message edited by Jeron on 02-28-2002]
posted 02-28-2002 01:36 AM PT (US) 
CF8

Standard Userer

...thatīs exactly why I stick to my boot (I would feel different if it were an "official" release). If they donīt want us to have it they can shove it..my boot has nicer artwork and more music anyway (and donīt tell me "but the promo has the choral version of this track and that track"...save it, mine has those too!)
posted 02-28-2002 05:12 AM PT (US) 
jonathan_little

Standard Userer

Ding dong! The wicked witch is dead!I've ordered from Intrada in the past and had no problems at all with them. They've got a great selection and I appreciate many of the albums available on their label.
[Message edited by jonathan_little on 02-28-2002]
posted 02-28-2002 06:28 AM PT (US) 
Al

Standard Userer

Honestly, now. Some of you probably have no problem telling these unhappy people who can't buy this promo that they really don't have much right to one and shouldn't whine, because you've already received or placed your pre-order for one.quote:
Originally posted by Jeron:Doug Fake, is usually there to answer and take your order personally. He's one of the nicest, most mild mannered people I've ever had the pleasure of speaking to.I've had nothing but great service from Intrada, but the one time I talked to Doug, asking him about the process for making promotional albums, he said it "was a different animal every time" and "since I don't know you, I'll leave it at that."
I asked him for more information, and he asked me to stop talking to him.
Needless to say, after all the good things I'd heard about him, I was extremely disappointed.
posted 02-28-2002 06:46 AM PT (US) 
Wedge

Standard Userer

Actually, jonathan, they NO LONGER ADMIT that they "have got the product available for sale." You won't find a mention of it on their website. You simply remember when it WAS being offered under special circumstances that no longer apply.You are personally attacking Intrada and Douglass Fake. They are only soundtrack albums so enough with the sour grapes!
And Al, if these are unhappy people, that's too bad ... it's NOT Intrada's fault. They DON'T have any "right" to own one, and they *shouldn't* whine. I sympathize, but enough is enough!
For that matter, Doug DOESN'T know you. Why would he confide sensitive business practices in you? He told you everything you NEEDED to know. He wasn't obliged to talk to you at all, given the topic. You're not really disappointed about how Doug "treated you," you're disappointed you didn't hear what you wanted to hear. It's not Doug's responsibility to tell you what you want to hear.
If I asked you to politely end a private topic, for whatever reason, and you kept asking me about it anyway, I'd be put-off too! Especially if I was being flooded with pestering, maybe even threatening questions about it. All this negativity is probably making Intrada think twice about being as generous with future promos.
posted 02-28-2002 08:22 AM PT (US) 
Mark Olivarez

Standard Userer

Intrada has always treated me great and I have no complaints with them. In fact Doug was kind enough to make sure I was aware and ordered the expanded Night Crossing instead of the regular release. I get great service and on time shipping.Remember this was a promo, not an official release and I'm sure Doug and Intrada have to be careful when it comes to them. The fact it has been yanked off of E-bay should send the warning that he has to be careful who he talks to and how much info he gives out because he doesn't know who is watching.
The same can be said for Varese, FSM and others. That's probably why FSM has been stricter lately in their banning messages related to bootleg, CDR and MP3 trading. Intradfa has also removed their promo section as well. Studios are probably looking harder at this stuff, so cut Doug some slack.The fact that a limited amount was made available is a blessing for soundtrack fans. Paramount or whoever owns the rights to the music is missing out because this score is in high demand and should have been released publicly but it's their choice and sadly we have to live with the consequences.
I'm truly sorry Galina and others missed out but that happens.
posted 02-28-2002 09:03 AM PT (US) 
dgoldwas
Standard Userer

quote:
Originally posted by Mark Olivarez:
Paramount or whoever owns the rights to the music is missing out because this score is in high demand and should have been released publicly but it's their choice and sadly we have to live with the consequencesA record producer recently said to me that Paramount is the most "closed" studio in terms of score releases, and has never really opened it's vaults. A shame, too... it's quite literally the "final frontier".... hehe
Dan
posted 02-28-2002 09:06 AM PT (US) 
Mark Olivarez

Standard Userer

It is indeed sad that there are a great many film scores that will never see the light because of the studios that have the rights to them. Even if they were to follow Varese and FSM and limit them to 3000 I'm sure they would do well. Oh well wishful thinking on my part I guess.
posted 02-28-2002 09:14 AM PT (US) 
rfeigels

Standard Userer

1) This promo was produced for Bruce, not collectors.2) Intrada was able to sell a very small amount, with the hopes of making back the production costs. Usually these promos do not sell enough for even that.
3) Intrada was suprised that the demand was as great as it was.
4) Since this release isn't commerical, Intrada can't press a limitless number to meet demand. Intrada is mainly in the business of CATERING to collectors, not witholding from them, so this adds to the frustration.
5) If you're a customer that spends $100 a month on soundtracks from Intrada, you'll get preferred treatment over someone who has never ordered before.
6) In the future, promos won't be made available for sale. They'll all go to the composers.
7) Don't expect Intrada to wear its business practices on its sleeve, especially given the competitive nature of the business. If you persist in asking for proprietary information, don't be surprised if you get a cold shoulder.
8) When you purchase from Intrada, even if it's on a competing label, your money helps fund future releases.
I think that's it.
Roger
[Message edited by rfeigels on 02-28-2002]
posted 02-28-2002 09:16 AM PT (US) 
Mark Olivarez

Standard Userer

Thanks Roger, I would say a majority of us do appreciate the efforts you and Doug make to the soundtrack community.
posted 02-28-2002 09:32 AM PT (US) 
jonathan_little

Standard Userer

Happy happy, joy joy![Message edited by jonathan_little on 02-28-2002]
posted 02-28-2002 09:57 AM PT (US) 
jonathan_little

Standard Userer

bleh.I don't have an asbestos suit available. I'm going to shut up.
[Message edited by jonathan_little on 02-28-2002]
posted 02-28-2002 10:00 AM PT (US) 
Al

Standard Userer

quote:
Originally posted by Wedge:And Al, if these are unhappy people, that's too bad ... it's NOT Intrada's fault. They DON'T have any "right" to own one, and they *shouldn't* whine. I sympathize, but enough is enough!For that matter, Doug DOESN'T know you. Why would he confide sensitive business practices in you? He told you everything you NEEDED to know. He wasn't obliged to talk to you at all, given the topic. You're not really disappointed about how Doug "treated you," you're disappointed you didn't hear what you wanted to hear. It's not Doug's responsibility to tell you what you want to hear.
If I asked you to politely end a private topic, for whatever reason, and you kept asking me about it anyway, I'd be put-off too!
I am, in fact, disappointed only at how Doug responded, not that he didn't tell me anything. It's simply because I was very polite and had heard nothing but good things about how he was such a nice guy. And "for that matter," the very first time Doug asked me to drop it, I did, and got the information another way. It's not that big of a deal. I don't hate the guy, because I don't know him.
quote:
Originally posted by rfeigels 7) Don't expect Intrada to wear its business practices on its sleeve, especially given the competitive nature of the business. If you persist in asking for proprietary information, don't be surprised if you get a cold shoulder.There was no need for that, Roger. Based on the good things I'd heard about Doug, I didn't expect anything except a nice response, and I didn't get it. My heart isn't broken.
I'm not attacking Intrada. I've already praised the release of Heart of Darkness in your recent thread and highly recommended that people "get it. now." So please, I'd appreciate it if the Intrada police would tone it down.
posted 02-28-2002 10:46 AM PT (US) 
dgoldwas
Standard Userer

quote:
Originally posted by rfeigels:
3) Intrada was suprised that the demand was as great as it was......
you've got to be kidding, right?? I mean, everyone has been clammoring for an "official" release of this thing since 1985!!

Anyways - you're doing a GREAT job Roger, keep the releases coming! (Looking forward to SILVER STREAK!)
Dan
posted 02-28-2002 10:49 AM PT (US) 
PeterK

FishChip

Al, it's because of super persistent nagging dorks like you that Intrada's getting out of the "promo business as semi-catered towards the collector."Jonathan Little realizes he's wasting keystrokes and bows out.
Wedge is smitten with Intrada, therefore blind to good objectivism. It's nice to be in love. All sarcasm intended. Love ya' Wedgie.
Roger suggests Intrada doesn't wear its business practices on its sleeve. Telling customers to their faces how they deliver scarce goods is pretty much on the sleeve. This makes Roger's comments true some of the time and not true some of the time (and the whole reason why we have this thread). Roger's suddenly learning what it feels like to be a moderater of a freekin' film music discussion board.
To wrap up, I am certain when I say I am not the only one who's glad these promos are coming to an end. They do more harm to the collecting community than they do good.
Have a nice day everyone!

posted 02-28-2002 11:20 AM PT (US) 
cine-sin
Standard Userer

I really like Intrada.....
posted 02-28-2002 11:33 AM PT (US) 
Wedge

Standard Userer

Um ... zing? I'm not sure how to feel, Peter! But since I'm smitten with MovieMusic.com and blind to objectivity, I'll just assume it was a compliment.
Seriously, I'm willing to cut Doug some slack in the "niceness" department, considering he's probably been warding off rabid fans for several days now. Talk about biting the hand that feeds you ...
posted 02-28-2002 12:49 PM PT (US) 
Beatty

Standard Userer

quote:
Originally posted by Wedge:
Um ... zing? I'm not sure how to feel, Peter! But since I'm smitten with MovieMusic.com and blind to objectivity, I'll just assume it was a compliment.
Seriously, I'm willing to cut Doug some slack in the "niceness" department, considering he's probably been warding off rabid fans for several days now. Talk about biting the hand that feeds you ...
I'm imagining Intrada trapped in an isolated barn fending off zombies with a pitchfork. What to do? Burn down the barn or wait for them to be distracted by something shiny?
(Present company excluded, of course. Sometimes even the best among us need to feed on the sweet, juicy brains of the living.)
posted 02-28-2002 12:55 PM PT (US) 
dgoldwas
Standard Userer

quote:
Originally posted by PeterK:
To wrap up, I am certain when I say I am not the only one who's glad these promos are coming to an end. They do more harm to the collecting community than they do good.
http://www.moviemusic.com/search/label.asp?id=137So why do you sell them?
Danposted 02-28-2002 12:57 PM PT (US) 
Al

Standard Userer

Dan, you soundtrack.nut
posted 02-28-2002 01:11 PM PT (US) 
PeterK

FishChip

Dan, let's not be a dolt. Ask Intrada, Footlight, SuperCollector or anyone who sells them. Same answer: because suppliers are making them available, and people are buying them. But, if they were never really intended to be sold, I have no problem seeing them disappear, because, and like I said a few posts up, they cause more harm than good. Considering the bigger picture, there aren't that many people interested in these anyway.
posted 02-28-2002 01:12 PM PT (US) 
Christopher

Standard Userer

Peter,Can you elaborate on how these promos actually do harm? I can't see how.
posted 02-28-2002 01:18 PM PT (US) 
PeterK

FishChip

Christopher, please start at the top of this thread. Read the first post closely!
posted 02-28-2002 01:21 PM PT (US) 
Christopher

Standard Userer

As I have read the first post as closely as I can, it would seem the problem is not with the EXISTENCE of promos...nor them being for sale, but with the POLICIES employed in selling them.That seems to be the real issue.
posted 02-28-2002 01:26 PM PT (US) 
dgoldwas
Standard Userer

quote:
Originally posted by PeterK:
Dan, let's not be a dolt.Already with the namecalling, eh?
quote:
Ask Intrada, Footlight, SuperCollector or anyone who sells them. Same answer: because suppliers are making them available, and people are buying them.
But, if they were never really intended to be sold, I have no problem seeing them disappear, because, and like I said a few posts up, they cause more harm than good. Considering the bigger picture, there aren't that many people interested in these anyway.So you're basically just selling them because they're available, there's a demand for them, and others are selling them. (Except you then say that there isn't that much of a demand....) Well hey - you're running a business, and you gotta make money off of it - so I understand.
(Interestingly enough, if you replace the word "promos" with "heroin", this discussion takes on new meaning!)

Dan
posted 02-28-2002 01:27 PM PT (US) 
PeterK

FishChip

Sorry, Dan. Al got the first namecalling drop this time. And thanks for your sound business advice, if it was (I really can't tell now).Christopher, read it as you will. When promos are "released," a whole heck of lot is wrong with the picture. The fallout we are seeing now, with Intrada getting out of the current modus operandi of quasi-releasing these, should illustrate this. Sure, there are pluses for getting these things out there, but if collectors are going to begin hating each other over these (and bootlegs, too), it's not helpful. Hence, my comments about promos and bootlegs since who knows when.
[Message edited by PeterK on 02-28-2002]
posted 02-28-2002 01:33 PM PT (US) 
dgoldwas
Standard Userer

quote:
Originally posted by PeterK:
Sorry, Dan. Al got the first namecalling drop this time.Well.. I AM a soundtrack nut - if I wasn't, I wouldn't be here or doing what I do. I am not, however, a dolt.
quote:
And thanks for your sound business advice, if it was (I really can't tell now).
It wasn't advice at all - it was just me trying to figure out exactly what you were saying - and I think I got it, since you didn't refute it.quote:
Sure, there are pluses for getting these things out there, but if collectors are going to begin hating each other over these (and bootlegs, too), it's not helpful.I actually agree with what you're saying, but companies aren't in business to make everyone happy.... I'm sure you know that.

Dan
[Message edited by dgoldwas on 02-28-2002]
posted 02-28-2002 01:38 PM PT (US) 
Christopher

Standard Userer

So, the lesson is, "Don't release a promo, because the collector-fan base has character issues"???If people are getting all worked up over this, then they need to take it up with the record label or reseller, NOT some individual who was able to buy a copy.
posted 02-28-2002 01:44 PM PT (US) Old Infopop Software by UBB
