1. How's reliability etc.
2. How's the quality of their CDs?
3. How long does their international shipping take? (Marian? cine-sin?)

Jeron

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Originally posted by Camillu:
Just wanted to ask coz I never used Intrada before...

1. How's reliability etc.
2. How's the quality of their CDs?
3. How long does their international shipping take? (Marian? cine-sin?)

Thanks

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Hey Camillu

(Customer service) reliability: Excellent
Quality of product: Excellent
International shipping to Australia: (1)24 hours to process and arrived withihn 7 days of shipping, perhaps even less.

Was I happy overall?...well yeah it was Mark McKenzie in the mail...

Seriously, you may buy with confidence. Finally, if you don't like giving credit card details you can either split the numbers up in 3 emails or get yourself a debit card which has no credit attached.

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Originally posted by Camillu:
cinesin - How does the debit card thingy work?

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Hi Camillu,

Debit cards are NOT credit cards. The only thing it has in common with a credit card is the spread of numbers ie XXXX XXXX XXXX XXXX.

A debit card is linked to an ordinary bank account that you may already have. This means you go to your bank and ask for the application form. However, because there is a connection to VISA or whatever..I do think you have to be over 18.

You do not need approval for debit cards (in Australia). Just apply and they give because there is no credit....just the convenience of being able to use the numbers for booking hotels, flights etc.

Of course, one of the other main reasons why people use them is for on-line purchasing. In fact, many people open new accounts specifically for it. The reason for this is...if there is ever a problem with security, then theives can only take out the amount that is sitting in the account. Effectively that could mean 0.00 because the acount holder deposits as they buy.

If you choose this option, always make sure you have enough to cover fluctuations in currency conversions and the small fee for the conversion itself.

Come to think of it, I'm not sure if anyone else does them.

Oh, and btw - I am over 18

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Originally posted by cine-sin:
Was I happy overall?...well yeah it was Mark McKenzie in the mail...

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Originally posted by Marian Schedenig:
You mean, they sell composers, too?

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And to think... shipping was only 8.00 via airmail...

Rochelle

I've been an Intrada customer for about four years now.

I have never had a problem with their service, it's always been excellent. I think I've had one or two cases where the wrong item was sent...they quickly responded to my question and exchanged and/or credited the item.

As far as their own Intrada label, the quality has been excellent, surpassing in many ways the similar sort of re-recordings that Varese does. Intrada seems more intent on doing a few releases, spending a good deal of time on them and producing a quality performance/recording. They also seem to have a strong relationship with Bruce Broughton, releasing some of his scores, and with Bruce conducting many of their re-recordings.

I'm a pretty loyal customer to Intrada these days and don't plan on changing. Prices are reasonable and they have CD's on the actual release date, not months later like the local stores who don't give a fig about soundtracks. They also have a pretty comprehensive stock of in-print soundtracks. I've saved a lot of time (when I used to make multiple trips to the store to find out they DON'T have what I'm looking
for) by purchasing on-line from Intrada and getting things pretty quickly.

Note:not a shill for Intrada.

Other note: Roger F. tends to pull some good ones on April 1.

Not about Intrada, but about debit cards. While it is true that they function like credit cards, they are not credit cards.

Debit cards do not offer any fraud protection. If someone gets your number and scams you for 300 or 400 dollars then you are out the money. The bank is not liable to replace the money as they would be with a forged check. With a credit card, your liability is limited to 50 dollars. (This may different in other countries due to differences in banking laws.)

Also, you cannot protest charges with a debit card. With a credit card you have sixty days to protest a charge. This is especially useful if you buy something over the web and it is defective. You can protest the charge as leverage over vendor to make it right. The vendor will not recieve payment until the dispute is resolved.

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Originally posted by cine-sin:
And to think... shipping was only 8.00 via airmail...

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I figure if the shipping rates are too low, that was only Mr. McKenzie's problem.

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Originally posted by MWRuger:
Debit cards do not offer any fraud protection. Also, you cannot protest charges with a debit card.

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Thanks for bringing this perspective to attention. You made me think of these issues which I had taken for granted. So I rang my bank...

From an Australian perspective, more specifically - my bank - does offer fraud protection and you are able to dispute a transaction. If you dispute a charge the bank launches an investigation. Domestic disputes take 3 weeks to settle whilst international takes 6 weeks. I forgot to ask the time limits in which you must file a dispute.

Camillu, you should make some enquiries at your own bank.

I forgot to add last time...one of the other benefits is that debit cards do not charge you interest and you can never be in the red.

Regards,
Rochelle

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Originally posted by David OC:
Intrada have been a lifeline for me. Here in pathetic Melbourne, Australia it is very frustrating trying to track down new release scores at any time.

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Hey David,

I'm in Melbourne too. I love this place but you're right about the score availability.